Description: Please refer to the section BELOW (and NOT ABOVE) this line for the product details - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Title:Customer Care: Calming The Upset CustomerISBN13:9781986182300ISBN10:1986182304Author:Marchand, Gregory J. (Author)Description:(This is a RePrint) - Upset Customers Occur In Every Business Whether It Be Retail, Service, Or Manufacturing Very Few Employees Responsible For Customer Care Ever Look Forward To Dealing With Upset Customers, However With 3 Simple Steps And A Tiny Bit Of Practice, Anyone Can Learn To Calm The Upset Customer And Provide A Resolution That Creates A Customer For Life The Understanding Of Why Customers Become Upset And The Practical Methods For Getting To Resolution Presented In This Book Have Been Learned, Practiced, And Honed Over 25 Years Of Customer Service Work In An Industry Known For Upset Customers Whether You Are A Call Center Employee, Production Manager, Retail Specialist, Service Manager, Or Customer Service Professional You Will Be Amazed At How Easy It Can Be To Calm A Customer, Resolve Their Concern And Provide An Exceptional Level Of Customer Care Binding:Paperback, PaperbackPublisher:Createspace Independent Publishing PlatformPublication Date:2018-03-01Weight:0.2 lbsDimensions:0.12'' H x 9.02'' L x 5.98'' WNumber of Pages:58Language:English
Price: 9.54 USD
Location: USA
End Time: 2025-01-04T15:01:11.000Z
Shipping Cost: 0 USD
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Return shipping will be paid by: Buyer
All returns accepted: Returns Accepted
Item must be returned within: 30 Days
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Book Title: Customer Care: Calming the Upset Customer
Number of Pages: 58 Pages
Language: English
Publisher: CreateSpace
Publication Year: 2018
Item Height: 0.1 in
Topic: Communication & Social Skills
Genre: Self-Help
Item Weight: 5 oz
Author: Gregory Marchand
Item Length: 9 in
Item Width: 6 in
Format: Trade Paperback
